Duration: 3 days – 15 training hours
Package description
A specialized training package aimed at qualifying participants to perform the tasks of an administrative assistant efficiently and professionally, by developing skills in administrative organization, managing appointments and meetings, preparing correspondence and reports, filing, and effective communication with departments and clients. The package focuses on practical aspects needed by the administrative assistant in the modern work environment to support management and improve daily workflow.
Overall goal of the package
The participant acquires the basic skills that enable them to perform the tasks of an administrative assistant professionally, organize office and administrative work to support management efficiency and achieve the organization's goals.
Package objectives
• Understand the role and responsibilities of the administrative assistant within the organization.
• Organize appointments and meetings and follow up on daily tasks effectively.
• Prepare administrative correspondence and reports professionally.
• Apply methods of filing and organizing documents.
• Develop communication and interaction skills with departments and clients.
Target audience
• Administrative assistants and office secretaries.
• Administrative support staff and office affairs personnel.
• Recent graduates wishing to work in the administrative field.
• Employees seeking to develop their administrative and office skills.
• Employees in government and private institutions.
General topics of the package
• Role and responsibilities of the administrative assistant.
• Organizing office work, time management, and task management.
• Managing meetings, appointments, and administrative follow-up.
• Preparing administrative correspondence and reports.
• Filing and professional communication within the work environment.
Features of the package
• Practical content suitable for daily administrative tasks.
• Models and applications to help organize correspondence, files, and meetings.
• Focus on communication, organization, and follow-up skills.
• Supports enhancing administrative performance efficiency and improving the quality of office work.
Application mechanisms
• In-person training.
• Remote training.
• Practical workshops.
